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Ask Chloe
We currently are servicing Charlotte, Pineville, Matthews, Mint Hill, South End, Myers Park, Sedgefield, Cotswald, Steele Creek, Uptown, Weddington, Waxhaw, Elizabeth, Dilworth, South Park, Ballantyne, Mountain Island Lake, Indian Land, and Fort Mill. Please see our approximate coverage map on the "Services" page. If you don't see your city listed, still contact us as we may still be able to offer pet sitting services to you. If we cannot cover you, we do have partners in different areas of Charlotte that we will gladly refer you to! We do not cover Kannapolis, Belmont, Gastonia, Huntersville, Cornelius, Mooresville, or Monroe.
When you leave a pet in a kennel, they are in unfamiliar surroundings and a different routine from what they are used to. Having a professional pet sitter allows them to stay in the comforts of home, have the same routine, and not experience any unnecessary anxiety over being away from home. Also, Creature Comforts of Charlotte Pet Sitting provides mail and newspaper services, which can deter potential burglars. If you choose a pet sitting company in Charlotte, NC that is not insured/bonded, you run the risk of being liable for any trouble that might occur during their pet sitting appointments.
We differentiate ourselves through price, service, and personal touch. You will always be able to talk to the owner, where at other companies, you may only be able to talk to an office manager. Creature Comforts of Charlotte Pet Sitting can also post videos of your furry loved ones on our YouTube channel, so you can see your pets while you are away! Click here to view videos.
We make every effort to try and ensure that the person that does your initial consultation will be the sitter who is in your home. All of our sitters are insured, bonded, and have gone through a background check. Due to increased/high demand over the holidays, bookings are scheduled on a first come/first served basis. If you have a different sitter than the one that did the initial consultation, please know that our sitters are all given background checks, and are insured and bonded under Creature Comforts of Charlotte Pet Sitting. If there is a conflict and your primary sitter is unable to do all of the visits, that will be brought up at the consultation or before, that way the client is aware of the conflict.
While obviously we would like to have as much notice as possible, we do realize that things come up that are unexpected. Prospective clients that need service are required to give 48 hours notice, due to the fact that we will need to do an initial consultation. In case of emergency, if less than 48 hours notice is given, there will be a $10 charge. Current clients need to give 24 hours notice, less notice will result in a $10 charge.
There is no fee for cancellations with 48 hours notice or more. Less than 48 hours notice will be subject to a $25 fee. Thanksgiving and Christmas clients will be required to pay a $30 deposit to secure services. Deposit will not be refunded if client cancels. If client does not cancel, the $30 will be taken off the final bill.
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